Shipping & Returns Policy

We strive to ship your order as quickly and efficiently as possible. Orders are typically processed within 2–3 business days.

QELBY Ceramic Balls and other Soma Vibe exclusive items are shipped directly from our headquarters.
Print-on-demand items (like apparel and bottles) are made to order and shipped by our trusted production partner. Please allow 5–10 business days for production and delivery.

You’ll receive a shipping confirmation email with tracking information as soon as your order is on its way.

If you have any questions about your order, reach out to us at julie@somavibehealth.com— we're here to help!