Shipping Info
Shipping Information
At Soma Vibe Health, we work hard to get your orders to you quickly, efficiently, and with care. Here's what you can expect when you shop with us:
Shipping Methods & Carriers
We currently ship through:
USPS Priority Mail for all QELBY orders fulfilled directly by our team. This method provides tracking and insurance.
UPS Express
Printify (our print-on-demand partner) for water bottles and select merchandise
Shipping rates are calculated at checkout based on weight, destination, and selected carrier.
Order Fulfillment Times
QELBY products ship from our HQ within 1–2 business days Mon-Fri.
No shipments on holidays and not guaranteed on weekends.
Printify items are made to order and typically ship within 3–5 business days
You may receive multiple tracking numbers if your order includes items from both fulfillment locations.
Domestic Shipping
We ship to all U.S. states and territories. Standard delivery times are:
USPS Priority Mail: 1–3 business days
Free Shipping
We currently offer Free Shipping on orders over $100 (before tax and after discounts).
Important Notes
We do not currently ship outside the U.S.
Orders may arrive in multiple packages if you purchased both QELBY and POD items.
If your order hasn't arrived after 7 business days, please contact us at julie@somavibehealth.com